Frequently Asked Questions

Where do you deliver?

We currently deliver only within Pakistan.

How long does delivery take?

Orders are generally delivered within 3–5 business days after dispatch.

How long does order processing take?

Orders are usually processed within 1–2 business days after order confirmation.

Can I track my order?

Yes. Once your order is dispatched, tracking details will be provided where available.

Can I exchange my order?

Yes. Eligible products can be exchanged within 7 days of receiving your order, subject to our Return & Exchange Policy.

What if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery and provide clear photos or videos of the product along with your order number.

Can I exchange a product after wearing or washing it?

No. Products must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.

Do you offer refunds?

We currently do not offer cash refunds for change-of-mind purchases. Eligible customers may request an exchange according to our Return & Exchange Policy.

How can I contact Alif Clothings?

You can contact our customer support team through the contact details provided on our website.

Are product colors exactly the same as shown online?

We try our best to display product colors accurately. However, colors may appear slightly different depending on your device or screen settings.

What information do I need to place an order?

You will need to provide your name, phone number, and complete delivery address along with any other information required at checkout.

Alif Clothings — We're here to make your shopping experience easy.