At Alif Clothings, we want you to be happy with your purchase. If there is an issue with your order, we're here to help.
Exchange Eligibility
We accept exchange requests within 7 days of receiving your order.
To be eligible for an exchange:
-
The product must be unused and unworn.
-
The product must be in its original condition.
-
All original tags and packaging should be intact.
-
The product must not have been washed, altered, or damaged.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide clear photos or videos of the product and your order details so our team can review the issue and assist you.
Non-Exchangeable Items
Items that have been:
-
Worn or washed
-
Altered or damaged by the customer
-
Returned without original tags
-
Returned after the exchange period
may not be eligible for exchange.
Exchange Process
To request an exchange, contact Alif Clothings Customer Support with your order number and the reason for the exchange.
Once your request is approved, our team will provide further instructions.
Refunds
We currently do not offer cash refunds for change-of-mind purchases. Eligible customers may request an exchange according to this policy.
Alif Clothings reserves the right to refuse an exchange if the product does not meet the eligibility requirements.
